Shipping policy

Shipping Policy

At Rabona Athletic, we’re committed to getting your order to you as quickly and safely as possible.


Order Processing

Orders are processed Monday to Friday, excluding Australian public holidays.

Please allow 1–3 business days for your order to be processed before dispatch.

During product launches, promotions, or peak periods, processing times may be slightly longer.


Shipping Within Australia

We currently ship Australia-wide only.

Once your order has been dispatched, estimated delivery times are:

  • Standard Shipping: 2–8 business days
  • Express Shipping: 1–4 business days (where available)

Delivery timeframes are estimates only and may vary depending on your location and Australia Post.


Shipping Costs

Shipping costs are calculated at checkout before payment is completed.

Any free shipping promotions will be clearly displayed on our website when available.


Order Tracking

Once your order has been dispatched, you’ll receive a confirmation email with a tracking number so you can follow your delivery.


Pre-Orders

From time to time, Rabona Athletic may release products that are available for pre-order.

If you purchase a pre-order item:

  • The estimated dispatch date will be displayed on the product page.
  • If your order contains both pre-order and in-stock items, your entire order may be shipped together once the pre-order item is available, unless otherwise stated.
  • If there are any unexpected delays, we’ll keep you informed via email.


Shipping Delays

While we aim to deliver your order within the estimated timeframes, delays may occasionally occur due to factors outside our control, including weather events, peak delivery periods, or carrier disruptions.

If your order is significantly delayed, please contact our support team and we’ll do our best to assist.


Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order.

If an incorrect address is provided and your order has already been dispatched, we may be unable to change it. Any additional shipping costs resulting from an incorrect address may be the responsibility of the customer.


Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact us as soon as possible.

We’ll work with Australia Post to investigate the issue and keep you informed throughout the process.


International Shipping

At this time, Rabona Athletic ships within Australia only.

We’re excited to expand internationally in the future, but international shipping is not currently available.


Contact Us

If you have any questions about shipping or your order, please contact the Rabona Athletic support team. We’re always happy to help. gameon@rabonaathletic.com.au